Kyali wo helps you discover, book, and order from local service businesses through an AI chat interface, and gives business owners tools to manage bookings, orders, inventory, and payments. Find answers below, or reach us directly.
How do I book an appointment?
Chat with Kyali wo and describe what you need. Tap a business card, then select a time slot to book.
Can I cancel a booking?
Yes — go to My Bookings in the app's menu and tap "Cancel Booking" on any upcoming appointment.
How do I save a business?
Open a business profile and tap the heart icon. Find saved businesses in the menu under "Saved".
How do I message a business?
Open the business profile, tap the Chat tab and send a message. The owner replies directly.
How do I order a product?
Open a business profile, tap the Products tab, add items to your cart and place your order.
Is Kyali wo free to use?
Yes, Kyali wo is completely free for clients. Businesses pay a small monthly subscription to be listed with full features.
How do I list my business?
Open the app menu and select "List Your Business". Fill in your details and you'll be live in minutes.
How do subscriptions and payments work for businesses?
Business owners can subscribe to Kyali wo Premium — billed monthly through the App Store or Google Play, cancel anytime from your store account settings. Client bookings and orders can be paid via MTN Mobile Money or Airtel Money, paid directly to the business.
How do I delete my account?
Open the app menu, go to Help & Support, and tap "Delete Account" under the Account section. This permanently deletes your account — and your business listing if you have one — and cannot be undone.
Didn't find what you're looking for? Message us on WhatsApp or email us — we typically reply within a day.